At Krunchy Pop, your satisfaction is our priority. Please read our refund policy carefully.
Eligibility for Refunds
We accept refund requests within 1 day of delivery if the product is damaged, defective, or incorrect. Items must be unused and in their original packaging.
Non-Refundable Items
Due to the nature of food products, we do not accept returns or refunds for change of mind or if the product has been opened or consumed.
How to Request a Refund
To initiate a refund, please contact us at krunchypops101@gmail.com with your order number and photo and opening video of the damaged or incorrect item. We will review your request within 2–3 business days.
Refund Process
Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges
We currently do not offer direct exchanges. If you need a replacement, please place a new order after your refund is approved.